What happened?
On 01.07.2025, unauthorized access was gained to an email inbox at GUS LAB GmbH. Email data was stolen and phishing emails were subsequently sent.
Access was prevented immediately after the incident was detected, the affected account was secured and further protective measures were initiated.
Which data is affected? What consequences are to be expected?
The stolen data includes the emails contained in the affected mailbox. Depending on the content, different personal data may be affected, in particular
- general contact details (name, address, e-mail address, telephone number),
- Contract and business data,
- in individual cases also confidential information, for example from the personnel area.
Misuse of this data, for example through further phishing attempts, identity misuse or unauthorized disclosure, cannot be ruled out.
What measures has GUS LAB GmbH taken?
- The attack was stopped immediately, the affected mailbox was secured and security measures were tightened.
- The responsible data protection supervisory authority, the Federal Office for Information Security (BSI) and the police were informed in good time.
- External cyber security experts investigate the incident and support the next steps.
- The recipients of the phishing e-mails were informed separately in a timely manner.
What can you do now?
We recommend that you pay particular attention to incoming messages. Pay particular attention to:
- Sender addresses and unusual spellings,
- unexpected attachments or links,
- Requests to disclose confidential data.
Do not open any suspicious e-mails and do not disclose any sensitive data. If you notice any irregularities (e.g. with bank or insurance data), change your access data and inform your bank if necessary.
Helpful tips on dealing with suspicious e-mails can be found at the Federal Office for Information Security (BSI) and the Federal Criminal Police Office (BKA).
Contact
If you have any questions about this incident, you can contact our data protection coordinator at any time: datenschutz(a)gus-lab.com
We are very sorry for any inconvenience you may have experienced and assure you that we are working with the highest priority on clarifying the incident and on further measures to improve safety.
Kind regards
Kristin Schumann, Gabi Koberg
Management of GUS LAB GmbH